Cancellation and Refund / Return Policy
Last updated: February 24, 2023
Thank you for shopping at The Brahmas.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Brahmas Pvt Ltd, Brookfield, Bangalore-560037.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to The Brahmas, accessible from https://thebrahmas.com/
- You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: contact@thebrahmas.com
By visiting this page on our website: https://thebrahmas.com/contact-us/
We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced services may be refunded. Unfortunately, Services on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Refund Processing Time
We will refund your money back to payment as You used for the Order, we will refund your money within 7 days after you raise the return request.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: contact@thebrahmas.com
By visiting this page on our website: https://thebrahmas.com/contact/
